Administrative Assistant, Business Travel Sales – The Palmer House

Hilton Hotels & Resorts
Published
October 9, 2019
Location
Chicago, IL
Job Type

Description

Palmer HouseĀ® A Hilton Hotel has 140 years of experience, winning over downtown Chicago travelers with award-winning service. Set in the theater and financial district, this landmark hotel is close to well-known attractions.

We are seeking an outgoing and engaging individual who has experience in a fast paced environment preferably with a hotel background. If you are looking for an amazing opportunity with a company voted Fortune Magazine's #1 Best Company To Work For in the US, then this may be the perfect match for you!

Candidates must have 1+ year Administrative or Support Coordinator experience in a professional environment and full proficiency with the MS Office Suite. Attention to detail and strong organizational skills are also required.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

As an Administrative Assistant, you would be responsible for providing office support in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Assist guests and respond to requests in a timely, friendly and efficient manner.
  • Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes.
  • Answer telephones, schedule team members, process payroll and conduct inventory.
  • Coordinate department projects, as needed.
  • Perform other general office duties and assist with special projects, as needed.
  • Switchboard Responsibilities.
  • Back up for Sales Lead Analyst.

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

  • Living the Values

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Teamwork

  • Adaptability

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

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