Jessie S Nicholson

  • Oaklawn, Il
  • October 8, 2019

I believe in working hard.  I have been in customer service for years.  I take pride in providing customer service to people.  I believe in working from start to finish.  My skills are check in and out patients,  answer phones, make appointments, file, correspondence, type 65wpm, billing,  verify insurance,  use epic system,  set up outpatient tests.

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Nursing @ Olive Harvey College
Jan 1988 — Dec 1995
I went for the nursing program and finished my prerequisites and got to the program but couldn't finish because of financial issues.
Certification @ Marion Adult training Center
Jun 1981 — Jan 1982
Medical assistant
High school diploma @ Academy of our Lady
Sep 1973 — May 1977
Graduated with high school diploma


Patient Service Representative @ Northwestern Medicine
Sep 2013 — Sep 2019
Check in and out patients, collect copays and balances, answer phones, make appts, correspondence, scan paperwork, order supplies, clean waiting room, use epic system sort mail
Front desk supervisor /medical assistant @ Drs. Arnold Tatar and associates, ltd
Feb 2000 — Sep 2013
Oversee front desk employees, answer phones, make appointments, collect copays and balances, check in and out patients, file, correspondence, copy medical records, verify insurance, type 65 wpm, order supplies, stock supplies, outpatient precerts, set up outpatient home healthcare, screen interns
Medical assistant /biller @ Stony Island Medical associates
Jan 1988 — May 1998
Blood draw, answer phones, make appts, ekg, cxr, check in and out patients, verify insurance, billing, collections, file, correspondence, handled prescriptions, collect copays balances, provide great customer service, schedule outpatient tests.

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