Samantha Holt

Recent Graduate Seeking Professional Position
  • Bloomingdale, Illinois
  • May 21, 2019

Recent graduate with a double major in Communication Studies and English and Creative writing seeking a professional position. Experienced customer service skillset. Proficiency in Microsoft Office Suite. Ability to multitask, balance projects, and manage time efficiently. Extremely organized and detail oriented.

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Bachelor of Arts @ University of Iowa
Aug 2014 — May 2018
Double major in English and Creative Writing and Communication Studies


Keyholder @ Dry Goods USA
May 2018 — Current
• Ensuring customer excellence while balancing larger projects.
• Delegating smaller projects to associates.
• Provide sales and marketing coaching to associates.
• Open/Closing of store, bank deposits, paperwork.
• Effectively managed high-stress and time sensitive situations.
• Consistently #1 on weekly sales board and highest in-store percentage of store credit cards opened.
• Designed displays for new products.
Sales Associate @ Dry Goods USA
Sep 2017 — May 2018
• Met or exceeded sales goal every month.
• Commended by supervisors for regularly self-delegating large projects.
• Handled customer complaints and maintained a positive shopping experience for all customers.
• Worked collaboratively in a team environment.
Front Desk Clerk @ University of Iowa Housing and Dining
Jan 2016 — May 2018
• Ensured that all building residents received excellent care through prompt and courteous service.
• Effectively managed situations involving emergency medical staff and/or police presence within the building.
• Cultivated successful relationships with building residents.
• Identified residents’ needs and worked creatively to design a solution.
Blog Writer @ Sentry Security
Jan 2015 — Jan 2016
• Researched and composed material for residential security services.

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